Data We Collect and Why We Collect It
When you open an account, we collect the details you provide — name, email address, phone number, and the wallet identifier linked to your DANA, OVO, or GoPay account. We need these to verify your identity, process deposits and withdrawals, and keep your account secure. When
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you browse the lobby, we collect standard session data: device type, browser, IP address, and pages visited. This helps us keep the platform stable and detect unusual access patterns that could signal unauthorised use. We do not collect your e-wallet PIN or full card number —
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payment transactions are handled directly through the wallet provider's own secure flow. If you contact our support team, the conversation log is stored so our team can follow up accurately. We do not sell, rent, or trade your personal data to third-party marketers. Data shared with
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payment processors — including the operators behind DANA, OVO, and GoPay integrations — is limited strictly to what those services need to complete your transaction. Retention periods apply: account data is kept for as long as your account is active and for a reasonable period after
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closure as required by applicable jurisdiction rules. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.